LEGAL DISCLAIMER FOR GENESIS

Disclaimers

By entering this site, you agree and acknowledge that you have read, understand and accept the legal terms and conditions stated herein. You may review these terms and conditions by clicking the "Legal” icon that is found throughout the site. You are encouraged to review these terms each time you access this site as they may change from time to time, without notice.

Site Content

This site contains information regarding Genesis Motors Canada, a divison of Hyundai Auto Canada Corp. ("Genesis") and its products and promotional programs. The vehicles described in this site contain uniquely Canadian specifications and equipment and are offered for sale only in Canada. Promotional programs described in this site are only available in those provinces and territories of Canada specifically referred to within the description of the program. All pricing information referred to in this site is in Canadian dollars.

Notice

Information contained in this site is believed to be current and accurate, however, Genesis reserves the right to modify the information from time to time without notice, including, but not limited to, information regarding prices, models, equipment, specifications, availability, materials, and parts. Genesis does not assume any responsibility for the accuracy, completeness or authenticity of any information contained in this site.

Our website site may contain links to other websites, which are completely independent of this site. Genesis makes no representation or warranty as to the accuracy, completeness, or authenticity of any information contained in any such linked website, including the website’s privacy statements or data handling practices. Any link to any other person or entity’s website should not in any manner be construed as endorsement by Genesis of such person or entity's website, products or services.

The information contained in this site is protected by copyright. You may only use the information, text images, sounds, video or graphics contained in this site (hereinafter collectively referred to as “content”) for your personal use and may not reproduce, distribute, modify, transfer, create derivatives works of, adapt or publish the content on this site in whole or in part for any purpose without the express written consent of Genesis. The selection, organization and arrangement of all information on this site is subject to copyright and intellectual property protection.

By entering this site you acknowledge and agree that any name, logo, slogan, trade-mark, or service mark contained on this site is owned or licensed by Genesis and may not be used by you without prior written approval. Genesis will aggressively enforce its intellectual property rights to the full extent of the law. Information, text, sounds, videos, graphics, charts, or images of places or people are either property of Genesis or used on this site with permission. Your use of any of these materials is prohibited unless specifically provided for on the site. Any unauthorized use of these materials may subject you to penalties or damages, including but not limited to those related to violation of intellectual property law (including, but not limited to, trade-mark and copyright law), privacy law and publicity rights.

WITH REGARD TO ANY CONTESTS ADVERTISED WITHIN THIS SITE, PLEASE DO NOT ENTER IF YOU ARE NOT LOCATED IN CANADA. ANY ENTRIES FROM OUTSIDE CANADA WILL BE AUTOMATICALLY DISQUALIFIED. THERE IS NO PURCHASE NECESSARY TO ENTER ANY CONTESTS ADVERTISED ON THIS SITE. SEE OFFICIAL RULES OF THE RELEVANT CONTESTS ON THIS SITE FOR FULL DETAILS. ANY AND ALL INFORMATION CONTAINED HEREIN, INCLUDING, BUT NOT LIMITED TO, INFORMATION REGARDING AUTOMOBILES AND AUTOMOBILE SERVICES, APPLIES ONLY TO THOSE PROVIDED OR OFFERED WITHIN CANADA.

Use of This Site

All of the information contained in this site is for information purposes only and in no way constitutes an offer to buy or sell Genesis brand vehicles from Genesis or any applicable financing company. This site shall not be used or relied upon by you as a substitute for information that is available to you from an authorized Genesis automobile dealer. Where in conflict with information supplied by this site, a Genesis dealer's information shall be deemed correct. Genesis shall not be responsible for any detrimental reliance you may place on this site or its contents whatsoever. You agree that use of this site is at your own risk.

Representations and Warranties

Although the specifications, features, illustrations, equipment and other information contained in the site are based upon up-to-date information, and while Genesis makes all reasonable efforts to insure that all material on this site is correct, accuracy cannot be guaranteed and Genesis makes no warranties or representations as to its accuracy. This site, and all information and materials contained herein, is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

There may be statements made which are intended to identify future products or services not currently available. Where applicable, we will use our best efforts to alert you to these future products or services, however, there may be external factors beyond our control that materially affect the delivery of these to you, such as changes in currency, new products, economic or business conditions. In these circumstances, Genesis disclaims its obligation to provide these products or services.

Limitation of Liability

Genesis disclaims any liability for damages that may be occasioned or sustained by you through access to, use of, or browsing of this site or through your downloading or use of any materials, information, data, text, sounds, videos, graphics or images from the site including, but not limited to, anything caused by any virus, bug, interruption, defect, malfunction, error, omission, failure, unauthorized access, alteration or delay.

Products posted on this site are made available only where permitted by law.

Lease/Financing

Some lease options which may be mentioned within this site are not available in all areas of Canada. See your local Genesis dealer for complete details of the Genesis programs, as well as leasing options or any automobile warranties or guarantees mentioned within this site.

Genesis and any applicable financing company incentives, such as low interest rates, are only available through the Genesis dealer. Qualification for any programs will be determined by that dealer and you must see that dealer to determine credit worthiness. Additional regional incentives may apply in your area and may lower your cost.

Changes to this Legal Notice/Disclaimer

We reserve the right to modify this Legal Notice/Disclaimer at any time and at our sole discretion, without notice. Changes to this Legal Notice/Disclaimer will be effective immediately on posting to our website. You agree to review this Legal Notice/Disclaimer on each visit to our website to inform yourself of any such modifications. You agree to be bound by any such modifications.

Bill S-211
Forced Labour and Child Labour in Supply Chains Act
Murray Auto Group
Report for the year ended Dec. 31, 2023

The Murray Auto Group has been in business since 1926. The organization has grown to include a variety of auto dealerships across Western Canada. Employing over 1,000 people, this owner-managed group has a well-earned reputation for honesty and integrity. The dealerships in the group are active in their communities and everyone in the organization works hard every day to live up to the motto "Our Reputation is Your Guarantee".

Mapping

As certified dealers, we operate under contracts for sales and service with the Canadian subsidiaries of the following Original Equipment Manufacturers. For all vehicles, parts, equipment, and service covered by those agreements, we refer you to their submission.

• GM Canada
• Chrysler Canada
• Ford Canada
• Hyundai Canada
• Honda Canada
• Mazda Canada
• Kia Canada

The dealerships in the group comply fully with all Canadian labour codes. The group does offer employment to summer students, part-time students and students engaged in apprenticeship programs. However, there is no forced labour or child labour in any of the group’s facilities.

The dealerships in the group contract out very little work. However, any contract suppliers are expected to fully comply with Canadian labour codes and the risk of a supplier using child labour or forced labour is considered very low.

The group has been in operation for almost 100 years and is a Platinum Member of Canada’s 50 Best Managed Companies.

One of the group’s core operating principles is “Do what is right”. That is an overarching principle, it applies to customers, employees, suppliers, and the community at large. It is not specifically directed at labour practices, but clearly does cover issues related to child labour or forced labour.

The employee group in each dealership is tightly knit and communication is quite open. There is virtually no risk that anyone in our organization would tolerate child labour or forced labour. The group cannot control everything its supply chain partners might do. However, the group deals almost exclusively with reputable well-established Canadian businesses. We believe that we have identified risks to the best of our ability. Suppliers are expected to comply with all relevant labour legislation, and we are not aware of any history of abuse by any of our suppliers.

• Do we have policies? Yes – “Do what is right”.
• Do we have training? Yes – every employee is expected to understand the “Do what is right” concept and an explanation of what it means it is part of our employee onboarding process.

The Murray Auto Group has not taken any measures to remediate any forced labour or child labour in our dealerships or supply chain, as we have never identified any forced labour or child labour in our activities or supply chains.

The Murray Auto Group has not taken any measures to remediate the loss of income to the most vulnerable families that results from any measure taken to eliminate the use of forced labour or child labour in our supply chain, as we have never identified any forced labour or child labour in our activities or supply chains.

Approval and attestation

In accordance with the requirements of the Act, and in particular section 11 thereof, I attest that I have reviewed the information contained in the report for the entity or entities listed above.

Based on my knowledge, and having exercised reasonable diligence, I attest that the information in the report is true, accurate and complete in all material respects for the purposes of the Act, for the reporting year listed above.

Doug Murray, President
Murray Auto Group Inc.
May 8, 2024

I have the authority to bind Murray Auto Group Inc.

Accessible Customer Service Policy
Murray Hyundai/Genesis Winnipeg

Policy

Murray Motors Winnipeg Limited Partnership, carrying on business as Murray Hyundai/Genesis Winnipeg, is committed to meeting its obligations under The Accessibility for Manitobans Act and its related Regulations, The Human Rights Code (Manitoba), and any other applicable laws related to accessibility. This policy outlines the roles and responsibilities of Murray Hyundai/Genesis Winnipeg and its employees with respect to The Accessibility for Manitobans Act Customer Service Standard Regulation and applies to all employees and agents who represent Murray Hyundai/Genesis Winnipeg.

Purpose

This policy has been developed to ensure that Murray Hyundai/Genesis Winnipeg strives to provide equal customer service for people with disabilities. This includes identifying, removing, and preventing barriers for people with disabilities in obtaining, using, and benefitting from our services and facilities.

For a person who has a physical, mental, intellectual, or sensory disability, a barrier is anything that interacts with that disability in a way that may hinder the person’s full and effective participation in society on an equal basis.

The following are examples of barriers:

a) A physical barrier;
b) An architectural barrier;
c) An information or communications barrier;
d) An attitudinal barrier;
e) A technological barrier; and
f) A barrier established or perpetuated by an enactment, a policy or practice.

Statements

Communication – Murray Hyundai/Genesis Winnipeg will make reasonable efforts to ensure that, when communicating with a person who self-identifies as being disabled by a barrier, the communication is done in a manner that considers the barrier and that alternative formats are made available upon request.

Murray Hyundai/Genesis Winnipeg will make reasonable efforts to ensure that information regarding our services, accessible features, and temporary barriers are available on our website.

Assistive Devices – A person who is disabled by a barrier may use assistive devices when accessing our services or facilities and Murray Hyundai/Genesis Winnipeg will reasonably accommodate the use of the assistive devices. The provision and safe use of an assistive device is the sole responsibility of the person using the assistive device.

In cases where an assistive device presents a significant or unavoidable health or safety concern, or may not be permitted for other reasons, we will strive to use other reasonable measures to ensure that the person disabled by a barrier can access our services and facilities.  Access to the second floor is limited to stairs as there is no elevator.

Support Person – A support person may accompany a person who is disabled by a barrier to our facilities and events.

Service Animals – A person who is disabled by a barrier may be accompanied by a service animal in areas of our facilities that are open to the public. In cases where the presence of a service animal presents a significant or unavoidable health or safety concern, or may not be permitted for other reasons, or may be excluded by law, we will strive to use other measures so that the person disabled by a barrier can access our services and facilities.

The person who is accompanied by a service animal is solely responsible for the care, control, safety, and clean-up of the service animal at all times. If it is not readily apparent, Murray Hyundai/Genesis Winnipeg may request verification that the animal is a service animal and is being used in connection with the person’s disability.

Notice of Temporary Disruption - In the event of a planned or unexpected disruption to our services or facilities for customers who are disabled by a barrier, Murray Hyundai/Genesis Winnipeg will provide prompt notification. A notice will be posted that will include information about the reasons for the disruption, its anticipated length of time, and a description of alternative facilities or services, if available. The notice will be posted at our premises, on our website, or by other means that may be appropriate in the circumstances.

Training – Murray Hyundai/Genesis Winnipeg will train all staff responsible for providing our goods and services to the public and all staff who are responsible for this policy, as soon as reasonably practical after the person is assigned the applicable duties, on:

• How to interact and communicate with persons disabled by barriers;
• How to interact and communicate with persons disabled by barriers who use an assistive device or require the assistance of a support person or service animal;
• How to use any equipment or assistive devices that may be available to assist persons disabled by barriers;
• What to do if a person disabled by a particular barrier is having difficulty accessing services;
• The Human Rights Code (Manitoba), The Accessibility for Manitobans Act and its Customer Service Standard Regulation; and
• On-going training for changes to Murray Hyundai/Genesis Winnipeg’s measures, policies and standards relating to providing barrier free access to its goods and services.‍

Accessible Customer Service Feedback - Murray Hyundai/Genesis Winnipeg welcomes feedback on how we provide accessible customer service. Customers who wish to provide feedback may do so by contacting us:

• By mail to: Murray Hyundai/Genesis Winnipeg 1700D Waverley St, Winnipeg, MB R3T 5V7, Attn: Controller
• By telephone to 204-275-4516
• By email to controller@murrayhyundai.ca
• By asking to speak with Murray Hyundai/Genesis Winnipeg’s Controller
• Feedback will be forwarded to the appropriate personnel, and the response will be documented and tracked. Customers can expect to hear back within 10 days.

Murray Hyundai/Genesis Winnipeg will document any actions resulting from feedback received. Such documentation will be made available, on request.

Murray Hyundai/Genesis Winnipeg will make sure our feedback process is accessible to people with disabilities by providing or arranging for accessible formats and communication supports, on request.

Documentation – Murray Hyundai/Genesis will display this policy on its website.  They will make the following items available appropriate formats to customers at the dealership, upon request:

• This policy; and
• The training process for Murray Hyundai/Genesis Winnipeg employees.

Murray Hyundai/Genesis Winnipeg will also display a notice at our premises that the above documents are available upon request. Requests will be handled within a reasonable time and at no cost.